Payments
Big Island Volcano Tours accepts the following credit cards: MasterCard, Visa, American Express and Discover
- There is no charge or service fee for processing credit-card payments.
- Full payment by credit card is required to make a reservation.
- All Gift Certificate sales are final. Gift Certificates are not refundable.
- Cash, traveler's checks, or personal checks are not accepted.
Changes and Cancellations
TOURS WITHOUT AIRFARE:
- Changes and cancellations are allowed up to 48 hours prior to tour commencement without penalty.
- No-shows and changes or cancellations within 48 hours are subject to a full charge.
- No refunds are available once a tour has commenced.
TOURS WITH AIRFARE:
- Due to airline tickets restrictions, all tours which include airfare are non-refundable once the reservation is purchased.
- Airline tickets are non-changeable and non-transferable.
To request a change or cancellation, please call us at 1-808-690-9054.
