About Us

Big Island Volcano Tours is part of  the leading travel company in Hawaii, Discover Hawaii Tours, and  covers all areas of travel to the Aloha State. We specialize in small groups, Pearl Harbor, island tours and eco-adventures on Oahu, Maui, Kauai & the Hawaii Big Island.

 

Founded in 1995 with the goal of treating our visitors like guests and travelers - not tourists. All of our decisions are based on one mantra:

 

“We Promise to be the Best Part of Your Vacation!”

 

We serve as a ground handler’s tour operator and full-service DMC and we are the only company in Hawaii providing all-inclusive travel packages. We offer a complete range of meeting and event planning services for independent travelers, corporate and incentive groups. Our versatile brands cover every aspect of your Hawaii vacation, wedding or MCI needs, serving both leisure and business travelers.

Our tour guides will move your guests safely, in air conditioned comfort, while they experience a fully narrated tour. Whether it’s in town or around the island let our tour guides transport your valued guests.

  

 



Our Team

Our ohana (family) is made up of local concierges, working with our guests to plan an epic Hawaii vacation, and our knowledgeable and fun local tour guides will ensure you get to discover Hawaii. Each tour guide is carefully chosen and trained in professionalism, courtesy and cultural knowledge. They receive ongoing training to maintain our high standards. Experience the spirit of Aloha with Hawaii’s experts. They will exceed your expectations!

• Our people love Hawaii and travel

• We are frenetically relaxed and fun but focused on aloha!

 

Our Commitment

Big Island Volcano Tours is dedicated to providing quality and reliable services. Our goal is to consistently exceed expectations by providing visitors with the greatest Hawaiian vacation.

 

Your Total Solution

In addition to providing the most popular tours, we also offer airport lei greetings and transfers, private charters for groups, all inclusive packages ,corporate meetings or special events.

 

Our Fleet

Our fleet of luxurious and well-equipped, late model vehicles. We adhere to the highest standards of vehicle quality & maintenance with exceptional service.

• Our fleet includes new 25-passenger air-conditioned mini-coaches.

• Exclusive 6-passenger private tour collection vehicles.

 

Innovation in Technology

Our state-of-the-art reservation and dispatching system allows us to rapidly respond to changes and last minute reservations.

 

Comfort & Safety

• Our vehicles are exceptionally maintained and immaculately clean.

• Reclining seats and air-conditioning provide maximum comfort on all tours.

• All of our vehicles are covered by our $5 million dollar liability insurance. 


Our Equipment

• We own the our equipment and maintain a fleet of newer vehicles.

• We have 24-pax mini buses, 14-pax micro buses & 44-pax motor coaches

• All vehicles are 15 months old or less.

• We maintain a close relationship with bus manufacturers, so we can increase our fleet size quickly as the market demands.

• Our level of insurance is $5 million per occurrence. Our company also has an umbrella.

 

Our Company Supports Sustainable Tourism

• We support sustainable tourism by educating visitors about our ecosystem and local culture. Our scripts specifically address these issues. Our hiking and beach tours have a low impact on the environment and teach guests how to care for our ecosystem.

• We are a locally owned and operated  company 

• We donate money and in-kind gifts to schools and native Hawaiian organizations.

 

Our Mission

We believe that we are on Earth to enable each of our guests to discover the magic of Hawaii and experience the Spirit of Aloha. We create emotional connections with our guests by promising to be the best part of their vacation. We expect only excellence from each of the players on our team.

 

I Ka Pono

The Right Thing to do Always!